Privacy Policy
LURED INN FISHING PRIVACY POLICY
Lured Inn Fishing Pty Ltd (ACN 667 230 908) (“Lured Inn Fishing” “we”, “us”, “our”) understands that you value your privacy and wish to have your personal information kept secure. For these reasons, we place a high priority on the security of the personal information we hold. We have developed this policy to inform you of how we manage your personal information and maintain its integrity and security.
We are bound by the Privacy Act 1988 (Privacy Act) and must comply with the Australian Privacy Principles (APPs). You can find more information about the Privacy Act and the Australian Privacy Principles at the Office of the Australian Information Commissioner’s (OAIC) website at www.oaic.gov.au.
This Privacy Policy sets out the manner in which we collect, use, disclose and manage your personal information. By:
• Communicating over the phone;
• Communicating via email;
• Browsing our website;
• Subscribing to become a member to our website;
• Using our e-commerce system which allows an order to be placed;
you are taken to have read, and agree to the collection, use, disclosure and handling of your personal information in accordance with, this Privacy Policy.
While we believe in keeping your personal information highly secure, we also believe that you have the right to be informed about how we deal with that information. Therefore, if on reading this policy you are unclear on any of the matters or simply want more information, please contact us by using the contact details provided below.
Collecting Personal Information
We aim to collect personal information only if it is reasonably necessary to providing the service, product or information you have requested from us.
Personal information has the meaning given to that term in the Privacy Act, and includes information or an opinion (whether true or not) about an identified individual, or an individual who is reasonably identifiable.
In the course of providing you with products and services, we collect personal information in a variety of ways. In general you can assume that we collect and hold the following personal information:
• name;
• address;
• email address;
• telephone; and
• any other information we deem relevant and necessary.
How We Collect Personal Information
Unless it is unreasonable and impracticable to do so, we collect your personal information from you directly, including by using cookies on our website. However in some cases we will collect information about you (or third parties associated with you) from a third party such as Yellow Pages or a lead aggregator. At the time of collection, or as soon as practicable afterwards, we will take reasonable steps to notify you of the collection and of any matters relevant to the collection.
In some cases we will be required or authorised by Australian law, including any order of a court or tribunal, to collect personal information about you.
Naturally we collect and hold a broad range of personal information gathered during the course of providing our products or services. However as stated above, we strive to ensure that we collect and hold only that personal information which is relevant and necessary to your specific matters.
How We Use Cookies
We may use cookies on some areas of our website. A cookie is a small file saved on your computer’s hard drive when you first visit our website. When you return to our website, the data saved in the cookie is sent back to the website. We use cookies to make your visit to our website easier by remembering your username and preferences. The cookies we use in no way give us access to your computer or any information about you, other than the information you choose to share with us. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Be aware this may prevent you from taking full advantage of the website.
Purposes of Collection
We collect and hold your personal information primarily to secure data for record keeping purposes or so that we can contact you in relation to new products that we might think are suitable for you and your circumstances.
If it is reasonable to expect that we would use or disclose your personal information for purposes that are related to the primary purpose[s], we may also use your personal information to:
• send newsletters to you;
• inform you of products and promotional offers that can be purchased from Lured Inn Fishing; and
• inform you of developments at Lured Inn Fishing and other services that we can provide.
We may otherwise use your personal information to comply with any law and to comply with any lawful request of a law enforcement agency or government authority.
Where possible, we will provide you with a choice to opt out of certain marketing communications. We will respect your request to decide whether or not to receive these marketing communications.
Third Parties
We may disclose your personal information to the following third parties for the purpose of assisting us with providing the best possible service to you:
• IT technicians who may need access when providing IT support;
• file storage service providers; and
• accountants for invoicing.
These third parties will be permitted to access only the personal information they need to deliver the service to Lured Inn Fishing or to you. Lured Inn Fishing takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Personal Information Quality
We aim to ensure that your personal information is accurate, complete and up-to-date. To assist us in this, you need to provide true, accurate, current and complete information about yourself as requested and properly update the information supplied to us to keep it true, accurate, current and complete.
If you believe that the information is inaccurate or incomplete, please contact us and we will use all reasonable effort to correct the information.
In the event that we do not believe the information to be incorrect, we will take reasonable steps to add a statement to the information claiming that you believe the information is not accurate, complete or up-to-date.
Securing Your Personal Information
We are committed to keeping your information secure and will take reasonable steps to protect the personal information we hold from misuse, loss and unauthorised access, modification or disclosure. We will also take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed.
We have the following security measures in place to protect your information:
• any physical files are located in an area that is securely locked after hours;
• all computers have password protection and virus protection;
• our website is protected by a firewall.
Accessing and Correcting Your Personal Information
You may request access to, or correction of, all personal information that we hold about you, subject to any exceptions allowed by law. We will give you access to, or correct, your personal information unless there is a lawful reason for refusing your request for access or correction. If we refuse your request we will give you a written notice explaining our reasons for that refusal and details of the relevant complaints procedure.
Changes to this Privacy Policy
This Privacy Policy is not a static document. We reserve the rights to make changes to this Privacy Policy from time to time for any reason. We will publish any updated Privacy Policy on our website.
Change in control of Lured Inn Fishing
If we sell or otherwise transfer part or the whole of Lured Inn Fishing or our assets to another organisation (including in the course of a transaction like a sale, merger or acquisition, or as part of a dissolution, liquidation, administration, receivership or other form of insolvency), you agree that your personal information that is collected by Lured Inn Fishing may be disclosed to a third party, prospective buyer, transferee or insolvency practitioner, and that this is reasonable to enable that party to continue or manage the business.
Complaints
If you have a complaint about our collection, use or disclosure of your personal information, or you wish to make a complaint about a breach of the Australian Privacy Principles, please contact our Privacy Officer using the information set out below.
When contacting the Privacy Officer, please set out details of your complaint and your contact details. Our Privacy Officer will contact you to acknowledge your request and ask for any other applicable information. Our Privacy Officer will then investigate the issue and advise you in writing of the outcome.
You can also make a complaint to the Office of the Australian Information Commissioner.
Further information is available at www.oaic.gov.au.
Contacting Us
If you would like further information regarding this Privacy Policy, or if you have concerns about the information that we currently hold about you or any aspect of this Privacy Policy, please contact the Privacy Officer at:
Ph: 0497 762 833
Email: info@luredinnfishing.com